• WE DO NOT COVER YOUR SHIPPING COSTS BACK TO US.

  • WE ARE HAPPY TO ACCEPT FOR RETURN, ANY GARMENT THAT IS UNWORN AND STILL FITTED WITH ALL TAGS AND LABELS AND THAT IS DESPATCHED TO US WITHIN 14 DAYS OF RECEIPT BY YOU.

  • PLEASE FOLLOW THE RETURN INSTRUCTIONS ON THE RETURNS SHEET AND MAIL IT BACK TO US WITHIN 14 DAYS OF RECEIPT.

  • IF YOU HAVE MISLAID THE RETURNS SHEET PLEASE CONTACT US AT mscampbelluk@mail.com AND WE WILL BE HAPPY TO ASSIST YOU

  • PLEASE REMEMBER TO INDICATE IF YOU WOULD LIKE A REFUND OR EXCHANGE. IF YOU WOULD LIKE AN EXCHANGE PLEASE REMEMBER TO IDENTIFY WHAT ITEM YOU WOULD LIKE IN EXCHANGE.

  • SALE ITEMS CAN ONLY BE EXCHANGED

  • FOR HYGIENE REASONS WE DO NOT OFFER REFUNDS ON ANY UNDERGARMENTS, UNLESS THEY ARE FAULTY

  • EXCHANGES ARE SHIPPED FREE OF CHARGE.

  • ALL EXCHANGES ARE BASED ON STOCK AVAILABILITY

  • WE OFFER ONE FREE EXCHANGE FOR EVERY ITEM

  • IF THE REPLACEMENT ITEM IS LESS EXPENSIVE THAN THE ORIGINAL, THE DIFFERENCE WILL BE REFUNDED BACK TO YOU VIA CREDIT NOTE WHICH CAN ONLY BE USED IN OUR ONLINE STORE.

  • ALTERNATIVELY YOU MAY RETURN THE ORIGINAL ITEM FOR REFUND AND THEN PURCHASE THE NEW, LOWER PRICED ITEM.

  • GENERALLY EXCHANGES TAKE 5-7 WORKING DAYS TO PROCESS PLUS THE DELIVERY TIME TO YOUR AREA.

  • WE DO NOT COVER YOUR SHIPPING COSTS BACK TO US.

  • YOUR PAYMENT WILL BE CREDITED BACK TO THE ORIGINAL PURCHASER'S CREDIT CARD. IF THE ITEM IS A SALE ITEM, THE CUSTOMER WILL BE OFFERED AN EXCHANGE ONLY

  • RETURNS FOR REFUND ARE PROCESSED WITHIN 5-7 WORKING DAYS OF RECEIVING THE ITEM HOWEVER, CARD REFUNDS MAY TAKE UP TO 10 BUSINESS DAYS FOR YOUR BANK TO COMPLETE, DEPENDING ON THEIR PROCESSING TIME. THIS CAN VARY GREATLY BETWEEN CARD ISSUERS, AND UNFORTUNATELY WE ARE UNABLE TO INFLUENCE THIS.

  • FREE SHIPPING: ITEMS ADVERTISED AS 'FREE SHIPPING' THAT ARE RETURNED FOR A REFUND WILL BE CHARGED A SHIPPING FEE. FOR UK & EUROPE IT IS £5.99 AND FOR USA £12.99 PER ORDER